Return policy

Customer Returns

At Server Shopping, we understand the importance of a transparent and customer-centric approach. Our Warranty and Returns Policy is designed to provide you with the confidence and assurance you deserve when making a purchase from our platform.
1. Warranty Coverage
Server Shopping stands behind the quality of its refurbished products. All our systems and components come with a minimum 1-year Return-to-Base (RTB) warranty. This warranty covers defects in materials and workmanship, giving you peace of mind and ensuring your investment is protected.
2. Easy Returns Process
In the rare event that you encounter an issue with your purchase, our returns process is designed to be straightforward and hassle-free. Simply reach out to our dedicated customer support team to initiate the returns process. We'll guide you through the necessary steps, ensuring a smooth experience.
3. Return Eligibility
To be eligible for a return, the product must be in the same condition as when you received it. It should be in its original packaging and accompanied by the relevant proof of purchase. Our team will assess the returned item, and if it meets the criteria, we will process your return promptly.
4. Fast and Efficient Refunds
Once your return is received and inspected, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment. We understand the value of your time and strive to ensure quick and efficient refunds.
5. Exceptional Customer Support
Our dedicated support team is here to assist you throughout the warranty and returns process. Whether you have questions, concerns, or require assistance, our customer support staff is ready to provide prompt and helpful responses. We believe in building lasting relationships with our customers through exceptional service.
6. Terms and Conditions
While we aim to make our Warranty and Returns Policy as customer-friendly as possible, we recommend reviewing our full terms and conditions for detailed information. These terms provide comprehensive details about warranty coverage, return eligibility, and the overall process.
7. Contact Us
For any warranty-related queries, returns, or additional information, please contact our customer support team. We're available through live chat on our website, fast email sales@servershopping.com responses, or by phone at +441254 878801. Our team is dedicated to ensuring your satisfaction and resolving any concerns you may have.
Thank you for choosing Server Shopping. We value your trust, and our commitment is to provide you with the highest standards of service and support.

Email: sales@servershopping.com

Phone:  +441254 878801

WhatsApp Chat: